Sync not working after upgrade

Installing HAAst, prerequisites, getting HAAst started, and troubleshooting performance and technical issues. As well, upgrades to HAAst and any underlying software.
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CRM User
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Joined: Sun Nov 27, 2016 3:41 pm

Sync not working after upgrade

Post by CRM User » Sun Jun 02, 2019 12:49 am

I just upgraded to HAAst version 2.5 and I noticed that my sync jobs are no longer working (they don't even show up in the 'sync list' command). What is wrong?
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Telium Support
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Joined: Sun Nov 27, 2016 3:27 pm

Re: Sync not working after upgrade

Post by Telium Support » Sun Jun 02, 2019 12:52 am

HAAst version 2.5.0 contains a number of significant changes, including changes to config files. For example:
  • Sync job config files have been renamed XXX.syncjob.conf
  • Event handlers have been renamed SYNCJOBID.EVENT.TIMING (eg: asterisk.start.post, or mysyncjob.stop.post)
  • Main config file keys have been renamed (eg: friendlyhostname)
You need to rename your event handlers accordingly, and check the sample haast.conf file to ensure you are using new key names.
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