Error untarring package

Installing SecAst, prerequisites, basic configuration, and troubleshooting performance and technical issues. As well, upgrades to SecAst and any underlying software.
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CRM User
Posts: 175
Joined: Sun Nov 27, 2016 3:41 pm

Error untarring package

Post by CRM User » Sun Nov 27, 2016 6:03 pm

When expanding the SecAst archive package I downloaded I see errors like this:

gzip: stdin: unexpected end of file
tar: Unexpected EOF in archive

How do I fix this?
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Telium Support
Posts: 235
Joined: Sun Nov 27, 2016 3:27 pm

Re: Error untarring package

Post by Telium Support » Sun Nov 27, 2016 6:45 pm

The archive you downloaded is incomplete and/or contains errors.

The solution is to try again to download the file again. Before expanding the archive, check the md5sum value and compare it to that shown on the Telium website for that file.

Some browsers / locations have difficulty downloading large files, in which case Telium recommends using FTP to transfer the file instead.
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